Designing Intentional Research Services
Library Training Room 1
University of Canberra
Bruce, ACT 2617
Friday, 13th of September 2019
Start Time
9:30 am
Finish Time
12:30 pm



Designing Intentional Research Services

Friday 13 September 2019

Effective stakeholder engagement is essential to ensuring the successful implementation of any project, initiative or operation. This stakeholder management training session will provide you with tools to identify and plan how to consult and communicate with your key stakeholders. We will use Personas in this training to help you to understand how your stakeholder might be thinking, feeling, seeing and doing, as well as how they like to communicate. Learn how to work with stakeholders to drive results and benefits through effective collaboration, improve communication and influencing skills, prioritise time and organize resources effectively, generate buy-in and cooperation from key stakeholders, remove obstacles to progress and success.

The purpose of this training is to understand the role of Research Services from a human-focused perspective.

  • Understanding your audience
  • Understanding your audience’s why
  • Designing intentional research that aligns with your audience’s why
  • Communicating with your audience with purpose
  • Creating a shared understanding of your research with your audience
  • Creating shared consensus with your audience

Time: 9:30am - 12:30pm
Date: Friday 13 Sept 2019
Where: Library Training Room 1, University of Canberra, Bruce
DirectionsMap here, with parking and location
Local contact: Ms Shubhra Roy, 0401064014

Members: Please login to the member portal and register via the ‘Events’ tab.
Non-members: Please contact the ARMS Executive Office to register (details below).

For more information, please contact the ARMS Executive Office or 61 8 8201 5592.

ARMS reserve the right to cancel, postpone or re-schedule courses and events due to minimum numbers not being reached or for other unforeseen circumstances. Please note that individuals needing to arrange flights and accommodation for attendance to an ARMS event do so at their own risk and cost. It is highly recommended that travel insurance be taken out by the individual. We also strongly advise that you contact our office if you are needing to arrange flights and accommodation to obtain an update on numbers prior to making your booking.

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